We want you to be 100% happy with your order, so we provide a 100% satisfaction guarantee on all products within 15 days of purchase for digital products streamed online, and 30 days for DVDs and other physical products. If you are unsatisfied with your purchase for any reason, please email us at: firstname.lastname@example.org with your order number. (confirmed goes to Pranamya Zendesk).
Refunds can only be made to the credit card or PayPal account that was used to make the purchase.
We will refund 100% of the invoiced purchase price made on Pranamaya.com excluding shipping and handling costs. We do not accept returns on DVDs purchased from other retailers or sources.
See more at: https://pranamaya.com/faq/